Privacy Policy

Last updated: March 2, 2026

1. Data Controller

The Data Controller is Bigei SRL, with registered office in Italy, VAT 15197391004 (hereinafter "Controller", "We" or "Nexus AI").

For any communication regarding the processing of personal data, you can contact us at: privacy@usenexus.im

2. Data Collected

We collect the following categories of personal data:

2.1 Data provided voluntarily

• First and last name
• Email address
• Phone number (optional)
• Company name (optional)
• Content of messages sent through the contact form

2.2 Data collected automatically

• IP address (anonymized)
• Browser type and operating system
• Pages visited and time spent
• Traffic source (referrer)
• Site interaction data (clicks, scrolls)

3. Purposes of Processing

Personal data is processed for the following purposes:

• Responding to contact requests: to manage and respond to communications sent through the site's contact form.
• Service delivery: to provide access to the Nexus AI platform and related services.
• Analysis and improvement: to analyze website usage and improve user experience (with consent).
• Marketing: to send commercial communications about our services (only with explicit consent).
• Legal obligations: to comply with obligations under applicable law.

4. Legal Basis for Processing

The processing of personal data is based on the following legal bases under Art. 6 of the GDPR:

• Consent (Art. 6.1.a): for analytics cookies, marketing cookies, and commercial communications.
• Contractual performance (Art. 6.1.b): for the delivery of requested services.
• Legitimate interest (Art. 6.1.f): for site security and abuse prevention.
• Legal obligation (Art. 6.1.c): to comply with tax and regulatory obligations.

5. Cookies and Tracking Technologies

The site uses the following types of cookies:

Type	Service	Purpose	Consent
Technical	Nexus AI	Site functionality, cookie preferences	Not required
Analytics	Google Analytics (G-53YYX33FQR)	Traffic analysis and user behavior	Required
Marketing	Google Tag Manager (GTM-NK8XCKVF)	Tag management and advertising campaigns	Required

The site implements Google Consent Mode v2, which ensures that analytics and marketing cookies are activated only after obtaining explicit user consent through the cookie banner.

6. Data Sharing

Personal data may be shared with:

• Google LLC: for analytics services (Google Analytics) and tag management (Google Tag Manager).
• Service providers: entities providing technical services necessary for platform operation.
• Competent authorities: when required by law.

Data is not sold to third parties.

7. Data Retention

Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected. Specifically:

• Contact form data: 24 months from collection.
• Analytics data: 14 months (Google Analytics setting).
• Contractual data: 10 years (tax obligations).

8. Data Subject Rights

Under Articles 15-22 of the GDPR, data subjects have the right to:

• Access their personal data
• Request rectification or erasure of data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Authority

To exercise your rights, write to: privacy@usenexus.im

9. Security

We adopt appropriate technical and organizational measures to protect personal data from unauthorized access, loss, destruction, or alteration. All communications occur via HTTPS protocol with TLS encryption.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be published on this page with an indication of the last update date. We recommend periodically consulting this page.